Inspection priorities
- Cockroach infestations in kitchen equipment and pipework
- Rat and mouse activity attracted by food waste
- Fruit fly and drain fly infestations in bar and kitchen areas
- Stored product insects in dry goods stores
Build a practical service specification
Map delivery points, food storage, waste areas, staff facilities and shared routes. Agree when monitoring can take place without disrupting operations and identify the person responsible for following up recommendations.
What to ask your contractor to provide
- A dated inspection report with findings and evidence.
- A site plan showing monitoring points where relevant.
- Treatment and safety instructions appropriate to the premises.
- Clear escalation contacts and an agreed response process.
- Written prevention recommendations, owners and review dates.
These apply to any commercial premises. For the legal duty that sits behind them, what an environmental health officer looks for on an unannounced visit, and how to specify scope, reporting and response before you compare prices, read the commercial pest control guide.
The legal duty behind pest control in a food business
If your premises handle food, pest control is required by law rather than chosen as a service. Annex II of Regulation (EC) No 852/2004, as it applies in Great Britain, states in Chapter IX, point 4: “Adequate procedures are to be in place to control pests.” The duty sits with the food business operator, and appointing a contractor does not transfer it.
- In England, an environmental health officer can serve a hygiene improvement notice under regulation 6 of the Food Safety and Hygiene (England) Regulations 2013. The notice must specify the failure and the measures needed, and allow at least 14 days to comply.
- Closing the premises immediately needs more than a pest sighting. A hygiene emergency prohibition notice under regulation 8 requires an “imminent risk of injury” to health.
- Scotland and Wales have their own hygiene regulations. This is general information, not legal advice.
Relevant pest guides
Rats & Mice
Recognise rodent signs and understand inspection, treatment and proofing.
Read guideCockroaches
Identify kitchen activity and understand monitoring and prevention.
Read guideFleas
Understand household flea activity and coordinated home and pet advice.
Read guideAnts
Trace indoor ant activity and review food storage and entry routes.
Read guideBeetles
Distinguish fabric and stored-product problems before treatment.
Read guideFurther information
- Regulation (EC) No 852/2004 on the hygiene of foodstuffs, Annex II
- Food Safety and Hygiene (England) Regulations 2013
- NHS: bedbugs and bites
- Government: renting a safe home
- British Pest Control Association: pest advice
- Find your local council
- Safer food, better business for caterers (FSA)
- HSE: rodenticides
Published by Pest Protect London. Updated 2 November 2026. General information; treatment decisions require an assessment of the property. Editorial policy.